Summary
Overview
Work History
Education
Skills
Timeline
Generic
Foaad Fadlalla

Foaad Fadlalla

Euless

Summary

Dynamic and detail-oriented Account Manager with a strong background in executive transportation services. Currently leading account operations at Sterling Transportation in Texas, delivering exceptional service quality through meticulous scheduling and efficient client management. Proficient in coordinating transportation logistics to ensure the successful and timely movement of clients while maintaining superior customer satisfaction.

Fluent in both English and Arabic, Foaad leverages advanced communication and organizational skills to bridge cultural and linguistic gaps, fostering strong relationships with a diverse clientele and team. Recognized for exceptional leadership in managing personnel, streamlining operations, and creating productive work environments that align with company goals. Committed to excellence, with a focus on professionalism, reliability, and achieving high standards of service delivery.

Overview

11
11
years of professional experience

Work History

ACCOUNT MANAGER

STERLING TRANSPORTATION
05.2021 - Current
  • Manage, oversee, and assist in the scheduling accounts and successful transportation of clients

ROAD SIDE ASSISTANT CONTRACTOR

ALLSTATE INSURANCE
01.2020 - 05.2021
  • Service customers in need of emergency and roadside support

TOURISM CUSTOMER SERVICE AGENT

NANTUCKET REGIONAL TRANSIT AUTHORITY
04.2019 - 01.2020
  • Provide tourism guidance and transportation services to clients

SALES REPRESENTATIVE

HARO GROUP
01.2017 - 12.2019
  • Assist the sales team in advertising, marketing, business development, and sales

DELIVERY DRIVER

UPS
11.2016 - 01.2017
  • Assist drivers in the organization and delivery of shipments

CHEF

HILLSTONE RESTAURANT GROUP
02.2014 - 01.2017
  • Prepare gourmet food and dining experiences for our guests

LEAD VALET ATTENDANT

LONE STAR VALET
09.2015 - 08.2016
  • Lead a team of valets across multiple locations and ensure satisfactory customer service and vehicle safety

Education

Commercial and Residential - License

CHAMPIONS SCHOOL OF REAL ESTATE
Austin, TX
01.2021

Entrepreneurship - Coursework

THE UNIVERSITY OF ARIZONA
Tucson, AZ
01.2020

E-Business Development - Coursework

COLLIN COLLEGE
Plano, TX
01.2019

English as a Second Language - Coursework

RICHLAND COLLEGE
Richardson, TX
01.2015

Skills

  • Time Management
  • Customer Service
  • Sales
  • Project Management

Timeline

ACCOUNT MANAGER

STERLING TRANSPORTATION
05.2021 - Current

ROAD SIDE ASSISTANT CONTRACTOR

ALLSTATE INSURANCE
01.2020 - 05.2021

TOURISM CUSTOMER SERVICE AGENT

NANTUCKET REGIONAL TRANSIT AUTHORITY
04.2019 - 01.2020

SALES REPRESENTATIVE

HARO GROUP
01.2017 - 12.2019

DELIVERY DRIVER

UPS
11.2016 - 01.2017

LEAD VALET ATTENDANT

LONE STAR VALET
09.2015 - 08.2016

CHEF

HILLSTONE RESTAURANT GROUP
02.2014 - 01.2017

Entrepreneurship - Coursework

THE UNIVERSITY OF ARIZONA

E-Business Development - Coursework

COLLIN COLLEGE

English as a Second Language - Coursework

RICHLAND COLLEGE

Commercial and Residential - License

CHAMPIONS SCHOOL OF REAL ESTATE
Foaad Fadlalla