Francis N Moser

Experienced Customer Service Representative with a strong sales background and exceptional customer service skills. Proven ability to generate new prospects and build long-term client relationships. Skilled in troubleshooting technical issues and managing returns or exchanges. Holds a Bachelor of Science degree in Biology, with expertise in preparing, processing, and analyzing various specimens for medical laboratories. Familiar with medical terminology, laboratory protocols, and testing procedures for effective communication with medical professionals. Excels in handling complex issues, meeting strict deadlines, and adapting to rapidly changing conditions. Recognized for performing laboratory tests and procedures with meticulous attention to detail, ensuring optimum quality and efficiency. Consistently exceeds performance goal metrics, consistently ranking as the top performer in the company.