Francisco Aguilar
Kyle,TX
Summary
Dynamic and reliable Crew Member at P. Terry's, excelling in customer service and teamwork. Demonstrated exceptional multitasking skills, significantly reducing drive-thru wait times while maintaining high food quality. Trained new staff effectively, fostering a collaborative environment and ensuring adherence to safety standards. Committed to delivering outstanding dining experiences through adaptability and problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
P. Terrys
Kyle, TX
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Cooked dishes.
- Operated grill for over a year.
- Grilling experience
Education
Lehman High School
Kyle, TXSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Problem-solving
- Taking orders
- Flexible schedule
- Safe food handling
- Drive-thru operations
- Food preparation
- Heavy lifting
- Store opening and closing
- Menu memorization
- Cooking
- Willingness to learn
- Workplace safety
- Reliability and punctuality
- Sanitizing
- Line efficiency
- Adaptability and flexibility
Certification
Food handlers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
P. Terrys
11.2023 - Current
Lehman High School