Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francisco Casillas

Glendale,AZ

Summary

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Crew Member

Five Guys
05.2024 - Current
  • Worked front counter, dining room, line and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.

Car Wash Associate

Super Star Car Wash
08.2023 - 05.2024
  • Upheld company image through strict adherence to dress code, cleanliness standards, and professional demeanor at all times.
  • Maintained a clean and organized work environment for increased productivity.
  • Increased team efficiency through effective communication and collaboration with colleagues.
  • Provided excellent customer service by addressing complaints professionally and resolving issues quickly.
  • Operated high-pressure hoses, brushes, and other tools effectively while maintaining the safety of customers'' vehicles.
  • Contributed to a safe work environment by adhering to safety protocols and reporting any concerns promptly.
  • Performed thorough pre-wash inspections to identify any necessary repairs or adjustments.

Store Clerk

QuikTrip
02.2023 - 07.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.

Education

Sandra Day O’Connor
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Customer Engagement
  • Self-discipline
  • Interactive communication skills
  • Integrity and Honesty
  • Verbal and written communication
  • Leadership Qualities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Crew Member

Five Guys
05.2024 - Current

Car Wash Associate

Super Star Car Wash
08.2023 - 05.2024

Store Clerk

QuikTrip
02.2023 - 07.2023

Sandra Day O’Connor

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Francisco Casillas