Summary
Overview
Work History
Education
Skills
Recommendations
Timeline
Generic

Francisco Sanchez Saenz

Roosevelt,NY

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

8
8
years of professional experience

Work History

Server

Willy's Margaritas Cafe
07.2017 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

IHOP
06.2023 - 11.2023
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Busser

The Cuban
07.2016 - 09.2017
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Streamlined communication between the kitchen and serving staff, enhancing overall efficiency during busy periods.`
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Education

High School Diploma -

Roosevelt High School
Roosevelt, NY
06.2017

Skills

  • Daily specials memorization
  • Strong Work Ethic
  • Exceptional customer service
  • Food sales and promotion
  • Professional Appearance
  • Cash Handling
  • Upselling
  • Cleaning and sanitizing

Recommendations

Matthew Inoa  (516)967-9350. *colleague 

Bryan Taylor (631)710-1980. *Manager 

 Boris Lopez. (516)590-9153 *colleague 

Liliana Rosales  (631)357-1114 *colleague 


Timeline

Server

IHOP
06.2023 - 11.2023

Server

Willy's Margaritas Cafe
07.2017 - Current

Busser

The Cuban
07.2016 - 09.2017

High School Diploma -

Roosevelt High School

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Francisco Sanchez Saenz