Frank Mena

• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
• Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
• Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
• Kept properties in compliance with local, state, and federal regulations.

Telemarketing sales for the weekly, monthly, yearly subscription of the Los Angeles Daily News Newspaper.

• Presented different repair options to customers to help each person make appropriate choices.
• Consulted with customers to assess service requirements and produce accurate orders.
• Established a welcoming and professional environment in the service area, creating positive first impressions for customers upon arrival.
• Streamlined repair order processes for increased efficiency and productivity.

• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Streamlined the sales process for efficiency, reducing time spent on administrative tasks.
• Generated new leads through referrals and networking efforts.
• Boosted sales revenue through effective negotiation and closing tactics.
• Conducted comprehensive vehicle presentations and test drives for potential buyers.
• Fulfilled monthly sales targets consistently by employing strategic selling techniques.

• Worked the fuselage panels aft section for the C-17 on the military program, and the tail cone and aft section on the MD 11 commercial program
• Completed projects within deadline constraints by prioritizing tasks and managing time effectively.
• Contributed to successful project completion with consistent attention to detail when performing tasks such as welding or bolting components together.
• Collaborated with engineers and architects to analyze blueprints and specifications, ensuring accurate construction of structures.
• Improved structural integrity by conducting thorough inspections and identifying areas for repair or reinforcement.

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• Met customers on lot and in showroom to discuss available vehicles and options.
• Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Completed registration paperwork and sales documentation.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

• Janitorial, carpet cleaning, Window washing, floor stripping and buffing, appliance cleaning, bathrooms kitchen etc. minor repairs, painting etc.. for residential homes apartments and businesses offices.

Resident Cleaner and Building Repairman for Apartments and Homes for low income families and seniors subsidized by the L.A. Housing Authority..

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Handled equipment, chemicals, and materials properly and with caution.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Performed regular maintenance and repairs on various cleaning tools and equipment.
• Cleaned walls and painted with special reach tools following regular schedule.
• Vacuumed and shampooed carpets, upholstery and other fabrics.