Frank Thomas
Edgewood,Maryland
Summary
Objective:
The purpose of this inquiry is to have my transcripts evaluated (over 130 credits) to see if there are any more classes that I would need to take in order graduate and get my Bachelor's Degree.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operations Manager
Mass Transit Administration
07.2008 - 02.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Bus Driver
Mass Transit Administration
11.1990 - 06.2008
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Education
Telecommunications
Morgan State University
Baltimore, MDSkills
- Employee relations and conflict resolution
- Management
- Policies and procedures implementation
- Performance monitoring
- CDL license
- Certified personal trainer
- Great communication skills
Certification
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
Timeline
Operations Manager
Mass Transit Administration
07.2008 - 02.2018
Bus Driver
Mass Transit Administration
11.1990 - 06.2008
- Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
Telecommunications
Morgan State University
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