Frankie Martinez
Anaheim Hills
Summary
Detail-oriented administrative professional with proven skills in customer service and document management. Committed to enhancing operational efficiency and ensuring compliance through effective communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Royal Plywood Company
Cerritos
03.2024 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Reviewed lien documents for accuracy and compliance with legal requirements.
- Processed and filed lien releases in accordance with company policies.
- Created new accounts for customers based on information obtained from title searches.
- Coded, batched, and applied customer payments when assisting the accounts receivable department.
- Experience with sending out Preliminary notices and progress releases for construction companies.
Department Manager
Ralphs Grocery
Anaheim
05.2022 - 01.2024
- Coordinated inventory management and stock replenishment processes effectively.
- Trained new employees on store policies and customer service standards.
- Assisted customers with inquiries and resolved issues promptly.
- Handled shift overstock, restocking, and inventory control.
- Designed and arranged custom floral displays for various occasions.
- Collaborated with vendors to source quality flowers and supplies.
File Clerk
Meta Source
Anaheim
01.2022 - 03.2022
- Processed incoming documents, ensuring accurate categorization and storage.
- Organized and filed documents according to established procedures.
- Assisted team members with document requests and file access inquiries.
- Collaborated with departments to streamline information-sharing processes.
- Created labels for new files and folders.
Education
High School Diploma -
Canyon High School
Anaheim, CA06-2021
Skills
- Document management
- Document filing
- Payment processing
- Customer account creation
- Compliance review
- Office organization
- Resourceful
Timeline
Administrative Assistant
Royal Plywood Company
03.2024 - Current
Department Manager
Ralphs Grocery
05.2022 - 01.2024
File Clerk
Meta Source
01.2022 - 03.2022
High School Diploma -
Canyon High School