Franklin Hammond
Appliance Sales Specialist
Endicott
Summary
Reliable and upbeat Sales Specialist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
Work History
Appliance Sales Specialist
Lowes Home Improvment
09.2021 - 02.2025
- Relayed information regarding current store promotions, sales and special events to customers.
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
- Drove team revenue totals by bringing in top sales numbers.
- Maintained product knowledge to assist and educate customers on options available.
- Ability to cover multiples departments
- Trained and Certified to use Narrow Aisle Reach Truck, Forklift and Order Picker
- Responsible for training new hires in respective departments
- Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
Mobile Sales Consultant
Best Buy
06.2019 - 08.2020
- Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
- Selected correct products based on customer specifications and explained details and functionality of each.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Pleasantly greeted customers and determined individual needs by asking appropriate questions.
- Researched customer issues and determined which solutions would be most effective.
- Provided information about network policies, contract parameters and payment plans.
Package Handler
UPS
09.2018 - 02.2019
- Assembled, sealed, and loaded packages into correct trucks.
- Loaded UPS package cars according to drivers instructions
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
Landscaper
The Lawn Wizard
05.2016 - 08.2018
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Performed planting, watering, mulching, and edging of lawns.
- Operated landscaping equipment with focus on safety and machine longevity.
Education
High School Diploma -
Union Endicott High School
Endicott, NY 05.2001 -
Skills
Product line knowledge
Till counting
Microsoft applications proficiency
Organization
Interpersonal Communication
Self-Motivated
Training and Development
Active Listening
Good Telephone Etiquette
Data Entry
95 WPM Typist
PPE Compliance
Timeline
Appliance Sales Specialist
Lowes Home Improvment
09.2021 - 02.2025
Mobile Sales Consultant
Best Buy
06.2019 - 08.2020
Package Handler
UPS
09.2018 - 02.2019
Landscaper
The Lawn Wizard
05.2016 - 08.2018
High School Diploma -
Union Endicott High School
05.2001 -
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