FRANKLIN MARCENGILL
Spartanburg,SC
Overview
27
27
years of professional experience
Work History
Manager of Operations
Upstate Logistics
Spartanburg, SC
06.2010 - Current
- Coordinated daily operations and ensured adherence to company policies.
- Supported team members by managing schedules and organizing tasks efficiently.
- Assisted in maintaining inventory levels and tracking supply orders accurately.
- Communicated effectively with staff to facilitate smooth workflow and collaboration.
- Monitored equipment usage and reported maintenance needs promptly to management.
- Collaborated with management to streamline operations and improve team performance.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Oversaw inventory management activities including ordering supplies as needed.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Investigated customer complaints related to product and service quality or delivery issues.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Service Parts Manager
Zuena Starker , Ebersbach
Spartanburg, SC
10.1998 - 05.2011
- Oversaw the parts ordering process to maintain stock availability.
- Managed inventory levels for all parts and supplies.
- Coordinated with suppliers to ensure timely delivery of components.
- Supervised team members in parts identification and retrieval tasks.
- Conducted regular audits to ensure accuracy in inventory records.
Education
High School Diploma -
SMC - Greenville Tech
Spartanburg -Greenville04-1994
Skills
- Operations management
- Inventory management
- Equipment maintenance
- Supply chain coordination
- Quality assurance
- Customer relationship management
Affiliations
Drag racing, motorsports & golf
Accomplishments
10 year service with BMW supplier
References
References available upon request.
Timeline
Manager of Operations
Upstate Logistics
06.2010 - Current
Service Parts Manager
Zuena Starker , Ebersbach
10.1998 - 05.2011
High School Diploma -
SMC - Greenville Tech