Franny Medina
Paterson,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
The Suit Store Outlet
Paramus, NJ
03.2023 - Current
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Team Supervisor
Family Dollar
Paterson, NJ
08.2015 - 09.2018
- Provided training and support to new employees to ensure they understand their job responsibilities.
- Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Ensured opening and closing procedures were properly completed.
- Received incoming shipments and verified accuracy of items against purchase orders.
- Organized back-stock area by stocking shelves according to product size and type.
- Unloaded and inspected goods received, noting any discrepancies or damages to the shipment.
Education
Diploma - HVAC Installation And Repair
Hohokus School of Trade And Technical Sciences
Paterson, NJ01-2016
High School Diploma -
Eastside High Shool
Paterson, NJ01-2013
Skills
- Listening Skills
- Positive and professional
- Sales expertise
- Strategic Planning
- Teamwork and Collaboration
- Multi-Tasking
- Product description
- Attention to Detail
- Onboarding
- Data Analysis
Certification
- Osha
- Computer Science
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Sales Associate
The Suit Store Outlet
03.2023 - Current
Team Supervisor
Family Dollar
08.2015 - 09.2018
Diploma - HVAC Installation And Repair
Hohokus School of Trade And Technical Sciences
High School Diploma -
Eastside High Shool
Similar Profiles
Cosette AlvarezCosette Alvarez
Sales Associate at Northridge Suit OutletSales Associate at Northridge Suit Outlet
Atsuki TanidaAtsuki Tanida
Apparel at AOKI Suit StoreApparel at AOKI Suit Store
Aiden SnedekerAiden Snedeker
Sales Associate at Yankee Candle Outlet StoreSales Associate at Yankee Candle Outlet Store
Cristhian SantosCristhian Santos
Amazon Locker+ Associate at AmazonAmazon Locker+ Associate at Amazon
Richard VidalsRichard Vidals
Operations Support at Morgan StanleyOperations Support at Morgan Stanley