Franseca Francis
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Quote
Fall seven times; stand up eight.
Japanese proverb
Overview
4
4
years of professional experience
Work History
Associate
Amazon Logistics
08.2023 - Current
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Ensured accurate package delivery with attention to detail in labeling and scanning processes.
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
- Streamlined workflow by keeping work area organized and free from obstructions during shifts.
Recruiter and Social Media Manager
Pansy Homecare Service
05.2020 - 03.2023
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Advertised job opportunities on social media platforms and job boards.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
Cashier/Customer Service/Gas Station Attendant
Stop And Shop Supermarket
04.2021 - 09.2021
- Provided exceptional costumer service to 200+ costumers per shift
- Inform costumers about all the latest sales, marketing campaigns, fundraisers, coupons, and special offers
- Processed cash, card, coupon and check payments
- Processed Western Union transactions
- Verify authenticity of ID's
- Train new staff members
- Stock inventory onto shelves, remove any expired products and sustain a clean professional look.
- Operate heavy machinery
- Observe flow of automobiles being filled with gasoline
- Maintained clean, safe and orderly gas station areas.
- Recorded purchases in register and made accurate changes in the register if necessary.
- Assisted in maintaining Station Logs as required.
- Computed and recorded transactions details.
- Monitored, logged and signed off on gas deliveries
Cashier
Price Rite Grocery
07.2020 - 12.2020
- Quickly and efficiently scan items
- Maintain a clean working space
- Provide amazing customer service
- Processed cash, card, coupon and check payments
- Inform costumers about all the latest sales, marketing campaigns and special offers
- Aided 200+ costumers with transactions
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Conard High School
West Hartford, CT06.2021
Skills
- Courteous and Professional
- Data Entry & Preparing Reports
- Cash Handling
- Workplace Safety
- Relationship Building
- Time Management
- Sales Expertise
- Process Improvement & Attention to Detail
- Complex Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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