Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
3
3
years of professional experience
Work History
Shift Lead Manager
Culver's Restaurant
11.2022 - Current
Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Cooperated with coworkers to improve customer experience and manage storefront.
Coached crew members to optimize performance and motivate toward more efficient work.
2nd Assistant Manager
Culver's Restaurant
04.2022 - 07.2023
Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
Contributed to the growth of store revenue by implementing promotional strategies and upselling techniques.
Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
Streamlined store operations by creating efficient staff schedules, reducing labor costs without compromising service quality.
Order Filler
Walmart Distribution Center
12.2020 - 09.2021
Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
Balanced competing priorities effectively within a high-pressure environment, consistently delivering results that met or exceeded expectations.