Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
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Gabriel Barrera

Delano,CA

Summary

Customer-focused Head Bartender with 7 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing and providing guidance for employees when necessary.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Head Bartender

Old Fashioned Room
01.2024 - Current
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Participated in promotional events, representing establishment positively while showcasing signature cocktails.
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender Team Lead

Showplace Icon Theaters
03.2023 - 12.2023
  • Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Held weekly team meetings to inform team members on company news, updates, and menu changes.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Bartender

Fox And Hound Sports Bar
03.2022 - 02.2023
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Established rapport with regular customers by remembering names, preferences, and engaging in friendly conversations.
  • Served high customer volumes during special events, nights, and weekends.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Server

IHOP
06.2017 - 02.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members alike.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supported colleagues during peak hours, fostering collaborative work environment that enhanced overall productivity levels.

Skills

  • Responsible Serving
  • Hospitality and Guest Service
  • Team training and development
  • Liquor, beer, and wine knowledge
  • Bar Menu Planning
  • Drawer balancing
  • Inventory
  • Team Management

Accomplishments

  • Led large events of over 500 attendees, including high-profile guests.
  • Supervised team of 5 bartenders, overseeing and implementing various successful training initiatives aimed at enhancing service quality, improving efficiency, and fostering professional development within the team.
  • Acknowledged for exceptional service through consistent high scores in multiple secret shopper audits and commendations from supervisors.

Certification

  • Responsible Beverage Service (RBS) in The District of Columbia, Virginia, and California
  • Servsafe Food Handler Certification in The District of Columbia, Virginia, and California

Timeline

Head Bartender

Old Fashioned Room
01.2024 - Current

Bartender Team Lead

Showplace Icon Theaters
03.2023 - 12.2023

Bartender

Fox And Hound Sports Bar
03.2022 - 02.2023

Server

IHOP
06.2017 - 02.2022
Gabriel Barrera