Gabriel Casillas
Phoenix,AZ
Summary
Dynamic individual with experience in sales and customer service. Successful at increasing sales and developing long lasting relationships. An excellent communicator with proven leadership qualities. Seeking to utilize business development skills to reach more customers and clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Copper State Bolt & Nut
03.2023 - Current
- Managed pricing files and updated them according to daily demand for the company's largest customers.
- Developed and executed a customer growth plan with various internal teams to drive sales by 30%.
- Secured high-profile partnerships with new vendors to lower costs of products by 15% and ensure that adequate stock levels were met.
- Supported customers by managing orders and ensuring timely delivery of materials across Arizona.
Transportation Analyst
Swift Transportation
06.2020 - 03.2023
- Analyzed freight market trends and developed purchasing strategies to increase business.
- Managed schedules and increased efficiency by finding the most direct routes for third party carriers.
- Implemented training practices for new hires to gain familiarity with work systems and coached underperforming teammates.
- Negotiated with customers and accepted new business for projects lasting upwards of 6 months.
- Led team members to mitigate and find solutions for various issues that occurred throughout the day.
Inside Sales Representative
Royal Industrial Solutions
03.2018 - 05.2020
- Answered all customer inquiries regarding products, pricing, and inventory.
- Collaborated with our primary supplier to establish a repair program and ensured customer satisfaction.
- Initiated Vendor Managed Inventory Systems at customer sites to maintain needed stock levels and daily communication.
- Met or exceeded all established sales targets to contribute to overall sales goals.
Education
MBA Candidate -
Arizona State University
Tempe, AZ12.2026
Bachelor of Arts - Psychology
California State University, Northridge
Northridge, CA05.2017
Skills
- Project Coordination
- Administrative support
- Exceptional customer service
- Document management
- Creativity
- Supply Chain Management
- Critical Thinking
- Leadership
- Attention to Detail
- Customer Relationship Management
Accomplishments
Recognized by management at Swift Transportation for leading team in sales and being awarded Team of the Year in 2020.
Certification
- Certified Fastener Specialist, Fastener Training Institute - 8/2023
Timeline
Inside Sales Representative
Copper State Bolt & Nut
03.2023 - Current
Transportation Analyst
Swift Transportation
06.2020 - 03.2023
Inside Sales Representative
Royal Industrial Solutions
03.2018 - 05.2020
MBA Candidate -
Arizona State University
Bachelor of Arts - Psychology
California State University, Northridge
- Certified Fastener Specialist, Fastener Training Institute - 8/2023
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