Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
Chipotle
10.2023 - Current
Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Contributed to increased sales by upselling menu items and promoting special offers.
Lead Customer Service Representative
Great American Days
07.2020 - Current
Enhanced customer satisfaction by efficiently resolving complex issues and providing timely solutions.
Maintained high-quality standards by regularly monitoring calls and providing constructive feedback to team members.
Ensured all customer complaints were addressed promptly, resulting in a significant reduction in escalations.
Established positive relationships with clients through regular follow-ups and personalized service offerings.