Gabriel Emerson
Mountain House,CA
Summary
Dynamic Store Manager at In-N-Out Burger with a proven track record in team leadership and customer service excellence. Successfully managed a team of 130, enhancing operational efficiency, employee engagement and leading the store to achieve many awards and accolades through the years. Skilled in problem-solving and training, I foster a positive work environment while driving quality control and core values of the company. I have always been results driven in my role of store manager and I understand that results are obtained through your people; so I have a strong focus on building and developing myself and those around me so as a team we can find success and experience growth in the process.
Overview
22
22
years of professional experience
Work History
Store Manager
In-N-Out Burger
12.2002 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, quality control and daily operating procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed 130 store employees and 6 assistant managers successfully in a fast-paced environment through proactive communication, honesty and positive feedback.
- Created and lead workshops for aspiring leaders in my store and surrounding stores.
Education
No Degree - Criminal Justice
Las Positas College
No Degree - Leadership Development
In-N-Out University
LathropNo Degree - Biblical Studies
Dominion Bible Institute
Online12-2025
Skills
- Service Excellence
- Problem-solving
- Proficient in Task Management
- Training and mentoring
- Friendly and positive
- Team leadership and coaching
- Leading workshops/presentations
- Detail orientated
- Documentation and reporting
Languages
Spanish
Professional Working
Timeline
Store Manager
In-N-Out Burger
12.2002 - Current
No Degree - Criminal Justice
Las Positas College
No Degree - Leadership Development
In-N-Out University
No Degree - Biblical Studies
Dominion Bible Institute
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