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Professional in automotive service industry with proven expertise in managing customer interactions, diagnosing vehicle issues, and coordinating repairs. Strong focus on teamwork and delivering results ensures reliability and adaptability in dynamic environments. Skilled in communication, problem-solving, and technical understanding of automotive systems. Known for fostering collaborative relationships and driving customer satisfaction with 10 years experience in automotive industry.

I started in the automotive industry at the age of18 in automobile sales. From18 to present I have held position in dealerships as Warranty administrator, Assistant to the F&I managers, inventory control, parts counter, and service adviser. I have also worked in the Restaurant and Bar industries as Manager and Owner of my own Tavern in Branchport Ny, which is where I have relocated from there to the Atlanta area March of2014. Seasoned customer service specialist with background in providing advice on diverse customer situations.Results-oriented [] with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.[Service adviser] who specializes in quality service, customer retention, productivity and team management.Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently.
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Detail-oriented Service Advisor with over four years of experience in the automotive industry. Skilled in multitasking, service scheduling, and customer education, consistently achieving high satisfaction rates while collaborating effectively with technicians to resolve service issues.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Gabriel Gotladera

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Service Advisor

Service Advisor

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Bachelor of Science - Criminal Justice

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Service Advisor

Service Advisor

Bachelor of Science - Criminal Justice

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