Gabriela Beatriz Jiménez Torres
San Salvador
Summary
Detail-oriented professional with expertise in QuickBooks, SingleOps, LMN, and AppFolio, specializing in billing and invoicing, scheduling, and administrative support. Proficient in Microsoft Office and Google Workspace, with a strong focus on customer service and email management. Committed to leveraging skills in financial software and administrative tasks to enhance operational efficiency.
Overview
9
9
years of professional experience
Work history
Administrative Assistant
Moxie Management
2024.02 - 2025.12
- Managed billing and invoicing using QuickBooks
- Supported daily operations using SingleOps and LMN
- Assisted with client and property management through AppFolio
- Coordinated scheduling, handled emails, and maintained documentation
- Provided administrative support to management and vendors
Customer Service Representative
Influent
2021.12 - 2024.02
- Provided customer support for Ametros (CareGuard) and Doctor Life
- Handled inquiries, issue resolution, and account assistance
- Maintained accurate documentation and followed service guidelines
Customer Service Representative
SYKES (Expedia)
2017.01 - 2020.03
- Assisted customers with reservations, changes, and cancellations
- Delivered high-quality customer service in a high-volume environment
Education
High School Diploma -
Centro Escolar “General Francisco Morazán”
English for Call Centers
E4CC
Skills
- QuickBooks
- SingleOps
- LMN
- AppFolio
- Billing & Invoicing
- Scheduling
- Email Management
- Administrative Support
- Customer Service
- Microsoft Office
- Google Workspace
- Billing procedures
Timeline
Administrative Assistant
Moxie Management
2024.02 - 2025.12
Customer Service Representative
Influent
2021.12 - 2024.02
Customer Service Representative
SYKES (Expedia)
2017.01 - 2020.03
English for Call Centers
E4CC
High School Diploma -
Centro Escolar “General Francisco Morazán”