Gabriela Garcia
Dodge City,KS
Summary
A detail oriented individual with hands on experience in managing computer-based tasks such as data entry, file management, and scheduling, I have developed strong organizational and technical skills. Though I have no formal experience as a computer technician, my ability to troubleshoot basic issues and quickly adapt to new software positions me well for success in an IT role. I'm eager to expand my knowledge and grow within the tech industry.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Heartland Dermatology and Skin Cancer Center, PA
Dodge City , KS
06.2020 - Current
- Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
- Performed patient intake, including taking vital signs, medical history, and insurance information.
- Ordered lab tests for patients and collected specimens for analysis when necessary.
- Assisted with administrative tasks such as billing and coding claims according to insurance guidelines.
- Conducted follow-up calls with patients after their visit to ensure satisfaction with care received.
- Processed prescription requests from physicians and pharmacies while adhering to state regulations.
- Managed inventory of office supplies and medical equipment; ordered new items as needed.
- Organized medical charts prior to provider review; entered notes into EHR system accordingly.
- Documented notes during patient visits.
Front Desk Clerk
Heartland Dermatology and Skin Cancer Center, PA
Dodge City , KS
04.2018 - 06.2020
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Answered incoming calls and directed them to the appropriate personnel.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Updated computer system with current guest information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Verified patient information for accuracy in electronic health records system.
- Answered multi-line phone system, routed calls appropriately and took messages as needed.
- Ensured that all HIPAA requirements were met when handling confidential patient information.
- Assisted with insurance verification process prior to appointment scheduling or treatment procedures being performed.
- Provided customer service assistance to help resolve any issues that arose during check-in or checkout processes.
Front Office Clerk
Family Care Clinic of Dodge City
Dodge City , KS
05.2017 - 04.2018
- Greeted customers and answered inquiries in a professional manner.
- Prepared outgoing mailings on a daily basis using postage meter machine.
- Resolved customer complaints in an efficient manner while preserving client relationships.
- Monitored visitor access logs and tracked visitors entering and exiting premises.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained front desk to provide positive first impression.
Paraprofessional
Skacd 613
Dodge City , KS
08.2015 - 05.2017
- Assisted teachers with planning and preparing lessons for students.
- Created and maintained positive relationships with students, parents, and colleagues.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Ensured that all safety regulations were followed in the classroom environment.
- Assisted with the development and implementation of Individual Education Plans.
- Helped develop strategies for managing challenging behaviors in an effective manner.
- Provided emotional support for special needs children who may feel isolated from peers due to their disability.
- Supported students with personalized accommodations, extra assistance and educational assessments.
Education
High School Diploma -
Dodge City High School
Dodge City, KS05-2013
Associate of Arts -
Hutchinson Community College
Hutchinson, KSSkills
- Data Entry
- Spreadsheet development
- Cash Management
- Administrative tasks
- Document Management
- Handling payments
- Clinical Documentation
- HIPAA Compliance
- Patient Scheduling
- Quick problem solver
- Sterilization techniques
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Heartland Dermatology and Skin Cancer Center, PA
06.2020 - Current
Front Desk Clerk
Heartland Dermatology and Skin Cancer Center, PA
04.2018 - 06.2020
Front Office Clerk
Family Care Clinic of Dodge City
05.2017 - 04.2018
Paraprofessional
Skacd 613
08.2015 - 05.2017
High School Diploma -
Dodge City High School
Associate of Arts -
Hutchinson Community College
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