Dedicated server with a strong work ethic, skilled in guest engagement and menu recommendations. Committed to ensuring customer satisfaction and enhancing dining experiences through prompt complaint resolution and effective teamwork.
Work History
Server
1 Year 3 Months
Empty Bowl Gourmet Noodle Bar | 05.2025 - Current
Provided exceptional customer service to enhance dining experience.
Accurately took and processed orders using POS system.
Collaborated with kitchen staff to ensure timely delivery of meals.
Maintained cleanliness and organization of dining area and service stations.
Assisted in training new servers on menu items and with overall tasks
Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
2 Years 3 Months
THREE MONKEYS | 03.2023 - 06.2025
Resolved customer complaints promptly to maintain satisfaction levels.
Suggested menu items based on customer preferences to increase sales.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Explained menu items and suggested appropriate options for food allergy concerns.
Education
Associate of Arts - Social Work
Santa Barbara City College | Santa Barbara, CA | 05.2026