Gabriella Cabezas
Tampa,FL
Overview
3
3
years of professional experience
Work History
Hostess
Rusty Pelican Restaurant
09.2022 - Current
- Greeted customers warmly upon arrival and provided friendly presence throughout dining experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations, answered customer questions, and informed of accurate wait times.
Lifeguard
Point Pleasant Beach And Surf Club
05.2021 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around ocean.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Attentively monitored swimmers to identify distress.
Resident Assistant
University Of Tampa
08.2022 - 12.2022
- Responded to room transfers, incident reports, and maintenance requests.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Assisted peers with academic and personal development through mentorship
Education
Bachelor of Science - Environmental Studies
The University of Tampa
Tampa, FL05.2024
Skills
- Guest Complaint Resolution
- Interactive Communication Skills
- Student Leadership
- CPR Certified
- Effective Problem-Solver
- Quick Thinker
Timeline
Hostess
Rusty Pelican Restaurant
09.2022 - Current
Resident Assistant
University Of Tampa
08.2022 - 12.2022
Lifeguard
Point Pleasant Beach And Surf Club
05.2021 - 08.2023
Bachelor of Science - Environmental Studies
The University of Tampa
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