Summary
Overview
Work History
Education
Skills
Spanish
Languages
Timeline
Generic

Gabriella Huerta

Tacoma,WA

Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.

Overview

17
17
years of professional experience

Work History

Lead Teller

Heritage Bank
09.2022 - Current
  • Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
  • Translated for the Hispanic customer base.
  • Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
  • Mentored junior tellers, fostering professional growth and improved performance within the team.
  • Maintained compliance with federal regulations and bank policies, mitigating risk exposure for the institution..
  • Developed rapport with clientele by delivering personalized services that addressed specific financial needs.

Lead Teller

Wells Fargo
04.2021 - 05.2022
  • Mentored junior tellers, fostering professional growth and improved performance within the team.
  • Enhanced customer satisfaction by efficiently managing transactions and addressing inquiries.
  • Boosted branch sales with proactive product recommendations based on customer needs.
  • Maintained compliance with federal regulations and bank policies, mitigating risk exposure for the institution.

Personal Banker

Wells Fargo
10.2007 - 12.2019
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Translated for Hispanic customer base to open new accounts and answer any inquiries

Education

Associate of Arts - Accounting

Arizona Western College
Yuma, AZ
06.1997

Skills

  • Positive Attitude
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Goal-Oriented
  • Trustworthy and Honest
  • Ability to translate

Spanish

Spanish is my first language I know how to read and write in Spanish.

Languages

Spanish
Native or Bilingual

Timeline

Lead Teller

Heritage Bank
09.2022 - Current

Lead Teller

Wells Fargo
04.2021 - 05.2022

Personal Banker

Wells Fargo
10.2007 - 12.2019

Associate of Arts - Accounting

Arizona Western College

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Gabriella Huerta