Gabriella Juarez
Houston,TX
Summary
Proven leader and effective communicator, demonstrated through a track record of enhancing customer satisfaction and team collaboration at Raising Cane's Restaurants. Excelled in multitasking and organization, significantly reducing stock shortages. Skilled in cash handling and fostering customer engagement, driving repeat business and maintaining high accuracy levels in transactions. Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
12.2023 - 09.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Shell Gas Station
07.2022 - 12.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Assistant Manager
Wingstop
01.2021 - 07.2022
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Restaurant Server
Simply Greek
09.2020 - 01.2021
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Established rapport with regular customers, fostering loyalty through exceptional service.
Education
High School Diploma -
05-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Safe food handling
- Initiative and Self-motivation
- Leadership qualities
- Crew leadership
- Resilience and persistence
- Visual communication
- Assertiveness
- Influencing skills
Timeline
Crew Member - Raising Cane's Restaurants
12.2023 - 09.2024
Cashier - Shell Gas Station
07.2022 - 12.2023
Assistant Manager - Wingstop
01.2021 - 07.2022
Restaurant Server - Simply Greek
09.2020 - 01.2021
Cypress Creek High School - High School Diploma,
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