Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Dossie

Atlanta,GA

Summary

Dedicated professional with experience in customer service, education, and logistics. Skilled in providing exceptional service, managing schedules, and solving problems. Strong communicator with a track record of exceeding customer expectations.

Overview

8
8
years of professional experience

Work History

Rideshare Driver

Uber Technologies Inc.
05.2023 - Current
  • Maintain 5-star ratings from passengers by delivering friendly service and timely pickups.
  • Ensure passenger safety by adhering to traffic regulations and safe driving practices.
  • Manage time effectively, completing at least 25 trips each week during peak hours for maximum efficiency.

Learning Coach

Georgia Cyber Academy
03.2023 - 05.2023
    • Recorded daily attendance in the Nucleus Platform.
    • Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
    • Assisted students with troubleshooting computer hardware and software programs.

Delivery Driver

LBM Last Mile Logistics
11.2021 - 02.2023
  • Loaded van and properly secured items to prevent damage for deliveries.
  • Delivered about 200 packages per day while aiming to make between 80 to 120 stops per shift
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Hostess and Cashier

Chick-fil-A
05.2022 - 11.2022
  • Greeted at least 100 customers each day and seated guests in the dining room.
  • Processed customer orders ensuring accuracy before tender.
  • Delivered catering orders in a timely manner on occasion.

Customer Service Representative, Seasonal

Williams-Sonoma, Inc.
09.2021 - 12.2021
  • Managed approximately 30 furniture service calls per day and offered tech support via phone and chat.
  • Utilized knowledge software and other electronic tools to find best resolution for customers.
  • Collaborated with teams and supervisor to de-escalate and resolve customer issues.

Delivery Driver

Amazon Flex
04.2018 - 09.2020
  • Retrieve and scan about 50 packages per route using app
  • Safely transport packages, greet customers with delight
  • Ensure packages arrive to destination within appropriate timeframe
  • Maintain personal vehicle to successfully complete blocks

Long-Term Substitute Teacher

West Manor Elementary School
01.2020 - 03.2020
  • Instruct about 25 students using social-emotional learning support
  • Plan and create interactive and engaging lessons
  • Evaluate learner progress using written and verbal informal assessments

Education

Bachelor of Arts - Educational Studies

Western Governors University
Salt Lake City, UT
05.2017

Skills

  • Customer Service

  • Problem Solving

  • Effective Communication

  • Attention to Detail

  • Entrepreneurial

  • Organizational

  • Interpersonal

  • Tech Savvy

Timeline

Rideshare Driver

Uber Technologies Inc.
05.2023 - Current

Learning Coach

Georgia Cyber Academy
03.2023 - 05.2023

Hostess and Cashier

Chick-fil-A
05.2022 - 11.2022

Delivery Driver

LBM Last Mile Logistics
11.2021 - 02.2023

Customer Service Representative, Seasonal

Williams-Sonoma, Inc.
09.2021 - 12.2021

Long-Term Substitute Teacher

West Manor Elementary School
01.2020 - 03.2020

Delivery Driver

Amazon Flex
04.2018 - 09.2020

Bachelor of Arts - Educational Studies

Western Governors University

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