Gabrielle Sherwood
Summary
Reliable management professional with several years of expertise developing top-notch skills in customer service and team leadership in the retail industry. Ready to take on new challenges in an exciting new position.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
Work History
Associate Manager
T.G.I. FRIDAY'S - Bar & Restaurant
Turnersville
12.2015 - 03.2020
- Supervised daily restaurant operations and ensured adherence to service standards.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Handled responsibilities successfully in manager's absence.
Server
T.G.I. FRIDAY'S - Bar & Restaurant
Turnersville
06.2014 - 03.2020
- Provided excellent customer service in a fast-paced bar and restaurant environment.
- Managed multiple tables efficiently while maintaining high service standards.
- Assisted in training new servers on menu items and service protocols.
- Provided excellent customer service to ensure satisfaction.
Front Desk Receptionist
The hockey dek
Springfield
05.2013 - 03.2020
- Greeted visitors and clients with a friendly and professional demeanor.
- Processed payments and handled cash transactions accurately at the front desk.
Education
West Deptford High School
West Deptford, NJSkills
- Operations management
- Inventory control
- Food safety compliance
- Staff scheduling
Timeline
Associate Manager
T.G.I. FRIDAY'S - Bar & Restaurant
12.2015 - 03.2020
Server
T.G.I. FRIDAY'S - Bar & Restaurant
06.2014 - 03.2020
Front Desk Receptionist
The hockey dek
05.2013 - 03.2020
West Deptford High School