Gabrielle Kueck
Houston
Summary
Results-driven professional dedicated to delivering exceptional support for patient needs, with a proven track record in managing concerns and resolving conflicts to maximize satisfaction. Strong background in customer relations and communication, complemented by detail-oriented skills and integrity as a frontline corporate representative. Well-educated and poised, demonstrating superior communication abilities while effectively managing multiple priorities with a positive attitude. Committed to assuming additional responsibilities to meet team goals, showcasing a hardworking and passionate approach to securing a position that leverages strong organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concierge
Planet Fitness Gym
04.2024 - 10.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
Active Duty
Navy
10.2017 - 04.2024
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Enhanced unit readiness by conducting thorough training sessions and evaluations.
- Ensured sailors’ welfare with consistent communication, addressing concerns, and providing guidance when needed.
Education
No Degree - Nursing
Kennesaw State University
Kennesaw, GABachelor of Science - Nursing
Chamberlain School of Nursing
09.2027
Associate of Science - Health and Human Services
Hawaii Pacific University
Honolulu, HI12.2021
Skills
- Customer Service
- Versatile
- Strong Work Ethic
- Effective Critical Thinker
- Exceptional Communication
- Detail Oriented
- Time Management
Accomplishments
- Received Combat Action Ribbon for time served onboard USS CARNEY while deployed to the Middle East.
- Received Joint Service Award for time served at the National Security Agency.
Certification
- First Aid/CPR Certified
- BLS Certified
- SafeTalk Certified
- A.S.I.S.T Certified
- TS/SCI Clearance
Timeline
Concierge
Planet Fitness Gym
04.2024 - 10.2024
Active Duty
Navy
10.2017 - 04.2024
Bachelor of Science - Nursing
Chamberlain School of Nursing
Associate of Science - Health and Human Services
Hawaii Pacific University
No Degree - Nursing
Kennesaw State University