Gabrielle Schwartz
Beaumont,TX
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
6
6
years of professional experience
Work History
Front Desk Administrative Assistant
Family Allergy and Asthma
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk support.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times.
- Managed incoming phone calls, directing them appropriately to maintain professionalism and efficiency.
- Increased office efficiency with proactive inventory management of office supplies.
- Assisted in event planning and coordination, contributing to successful outcomes.
- Provided exceptional customer service through prompt response to inquiries and concerns.
- Organized filing systems for improved document accessibility and retrieval speed.
- Collect patient and client documents and information upon referral.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Trained team new members in front desk job descriptions.
- Coordinating/ scheduling Meetings between Medical sales reps and providers to provide patients with new and effective treatment plans.
Insurance Agent
Farmers Insurance Agency
07.2022 - 05.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Collected premiums on or before effective date of coverage.
- Promoted sales by networking, social media marketing and maintaining cold calls.
Esthetician
Hair & Co.
05.2019 - 07.2022
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Improved clientele retention with exceptional customer service and follow-up care.
- Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Used social media platforms to promote salon and services.
- Developed loyal following of clients by providing high-quality services.
- Used advanced tools and techniques to create beautiful, custom lash looks.
- Provided cosmetic treatments as Lash extensions/Lifts, Make up applications, waxing and spray tans.
- Conducted educational workshops on skincare, makeup application, and overall wellness for clients.
Education
General Studies
Lamar State College
OrangeLicensed Esthetician
Southeast Texas Career Institute
Silsbee, TX05-2018
High School Diploma -
Bridge City High School
Bridge City, TX05-2017
Skills
- File organization
- Reception duties
- Scheduling appointments
- Maintaining records
- Customer service
- Insurance verification
- Front office management
- Administrative procedures
- Conflict resolution
- Microsoft office
- Excel spreadsheets
- Adaptability and flexibility
Timeline
Front Desk Administrative Assistant
Family Allergy and Asthma
05.2023 - Current
Insurance Agent
Farmers Insurance Agency
07.2022 - 05.2023
Esthetician
Hair & Co.
05.2019 - 07.2022
General Studies
Lamar State College
Licensed Esthetician
Southeast Texas Career Institute
High School Diploma -
Bridge City High School
Similar Profiles
Stacy WrightStacy Wright
Family Nurse Practitioner at Family Allergy And AsthmaFamily Nurse Practitioner at Family Allergy And Asthma
Emily ZimmerEmily Zimmer
Shot Nurse at Family Allergy and AsthmaShot Nurse at Family Allergy and Asthma
Natasha CarnesNatasha Carnes
Shot Room Nurse at Family Allergy And AsthmaShot Room Nurse at Family Allergy And Asthma