Summary
Overview
Work History
Education
Skills
Timeline
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Gala Holbrooks

Watertown,MA

Summary

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures, possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

4
4
years of professional experience

Work History

CNA

The Pavilion
02.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Retail Sales Associate

Dreams Boutique
03.2023 - 02.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Server

Shop Springs Creamery
07.2021 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple customers simultaneously without compromising service quality.
  • Served food promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Retail Sales Associate

Maurices
06.2020 - 06.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

High School Diploma -

Watertown High School
Watertown, TN
05.2022

Skills

Customer Service

Teamwork

Strong Work Ethic

Patient Care

Compassion and Empathy

Ability to Understand and Complete a Task

Timeline

CNA

The Pavilion
02.2024 - Current

Retail Sales Associate

Dreams Boutique
03.2023 - 02.2024

Server

Shop Springs Creamery
07.2021 - 02.2023

Retail Sales Associate

Maurices
06.2020 - 06.2021

High School Diploma -

Watertown High School

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Gala Holbrooks