Proactive leader with experience in managing operations and training new staff. Known for driving team efficiency, resolving conflicts, and maintaining high standards of cleanliness and organization.
Overview
10
10
years of professional experience
Work History
Crew Member
Uncle Andy's Pizza
Berkley
02.2022 - 07.2023
Delivered exceptional customer service in a fast-paced pizza environment.
Operated kitchen equipment safely while preparing food items consistently.
Maintained cleanliness and organization of work areas throughout shifts.
Collaborated with team members to ensure timely order fulfillment during peak hours.
Assisted in training new crew members on procedures and best practices.
Processed customer orders accurately using point-of-sale systems efficiently.
Assistant Manager
Hungry Howies
Sterling Heights
03.2018 - 07.2019
Assisted in daily operations and coordinated team activities to enhance efficiency.
Managed inventory levels and ensured timely stock replenishment for smooth operations.
Trained new staff on procedures, policies, and customer service standards.
Collaborated with management to develop strategies for improving customer satisfaction.
Oversaw scheduling and delegated tasks to optimize team performance during shifts.
Resolved customer complaints promptly, maintaining a positive store environment.
Monitored sales trends and provided feedback for product selection and promotions.
Maintained accurate records of employee performance and assisted in evaluations.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Monitored employee attendance records, timekeeping, and payroll information.
Ensured compliance with safety regulations and company policies.
Corporal
United States Marine Corps
Jacksonville
08.2013 - 08.2017
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.