Garino Trujillo
Channelview,TX
Summary
Adept Dispatcher at Quantix, excelled in managing high-stress scenarios and coordinating the dispatch of 120 fleet vehicles, ensuring efficient delivery services. Demonstrated exceptional problem-solving and customer service skills, significantly enhancing team performance and customer satisfaction. Proficient in dispatch software and known for outstanding decision-making abilities. Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.
Overview
7
7
years of professional experience
Work History
Dispatcher
Quantix
Highlands, TX
03.2018 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 120 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Generated reports to track deliveries and maintain proper records and documentation.
Education
High School Diploma -
Channelview High School
Channelview, TXSkills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Dispatch Coordination
- Schedule Management
- Updating logs
- Route Planning
- Customer Service
- Decision-Making
- Critical Thinking
- Active Listening
- Multitasking Abilities
- Microsoft Office
- Problem-Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dispatcher
Quantix
03.2018 - Current
High School Diploma -
Channelview High School