Garo Postikian
Glendale,CA
Summary
- Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
- Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Consultant
Galpin Ford
06.2022 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Mortgage Loan Officer
Rocket Mortgage
10.2021 - 06.2022
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
- Explained different types of loans pertaining to client situations.
Sales Account Manager
986 Specialty Pharmacy
11.2019 - 08.2021
- Created proposals for new and repeat customer business transactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Serve as lead point of contact for assigned customer account management matters.
- Achieved 9.5 million total sales in 2019.
- Exceeded every quarterly goal.
- Covered all of California.
- Top Salesman and highest monthly revenue in the company.
Sales Account Manager
Healthguard Specialty Pharmacy
11.2018 - 11.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
- Organize and execute sales presentations.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Fastest person to reach $300,000 in monthly revenue.
- Top Salesman with the highest monthly revenue in the company.
- Covered: San Bernardino County and Riverside County
Prior Authorization Supervisor/ Internal Sales
TNH Specialty Pharmacy
11.2014 - 11.2018
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Develop and implement prior authorization work flow, policies, and procedures.
- Assist with medical necessity documentation to expedite approvals and ensure that appropriate followup is performed.
- Manage correspondence with insurance companies, physicians, specialists, and patients as required.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Sales Associate/Cashier
TJ Maxx
05.2014 - 05.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Associate of Arts -
Glendale Community College
Glendale, CA06.2016
High School Diploma -
Glendale High School
Glendale, CA06.2014
Skills
- Prospect Qualification
- Web Technologies and Services
- Mortgage Loan Origination
- Client Account Management
- Customer Service
- Revenue Growth
- Staff Training
- Microsoft
- RX30
- Etreby
- Adobe
- Skilled Negotiation
Certification
- Licensed Mortgage Loan Officer
Languages
Arabic
Native or Bilingual
Armenian
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Consultant
Galpin Ford
06.2022 - Current
Mortgage Loan Officer
Rocket Mortgage
10.2021 - 06.2022
Sales Account Manager
986 Specialty Pharmacy
11.2019 - 08.2021
Sales Account Manager
Healthguard Specialty Pharmacy
11.2018 - 11.2019
Prior Authorization Supervisor/ Internal Sales
TNH Specialty Pharmacy
11.2014 - 11.2018
Sales Associate/Cashier
TJ Maxx
05.2014 - 05.2015
Associate of Arts -
Glendale Community College
High School Diploma -
Glendale High School
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