Garret Smothermon
Lubbock
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Offering excellent communication and good judgment.
Hardworking and reliable with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Pollard Friendly Ford
Lubbock
08.2022 - Current
- Participated in regular training sessions on new products, services, and industry trends.
- Analyzed customer needs and identified solutions to meet their requirements.
- Recommended process improvements that could enhance sales performance.
Executive Assistant
Legacy Church
Albuquerque
08.2021 - 04.2022
- Developed and maintained automated alert systems for important deadlines.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Answered high volume of phone calls and email inquiries.
- Managed and reviewed filing and office systems.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Executive Assistant
Church On The Move
Roswell
05.2019 - 08.2021
- Screened calls and emails and responded accordingly to support executive correspondence.
- Transcribed meeting minutes to support business development and senior management teams.
- Organized and coordinated conferences and monthly meetings.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Screened personal and business calls and directed to appropriate party.
- Volunteered to help with special projects of varying degrees of complexity.
Front Desk Clerk
Candlewood Suites Hotel
Roswell
05.2018 - 05.2019
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Resolved service-related problems and documented actions in system.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Used internal software to process reservations, check-ins and check-outs.
Education
Roswell High School
Roswell, NMEastern New Mexico University
Portales, NMSkills
- Sales funnel management
- Demonstrations
- Project management
- CRM proficiency
- Multi-line phone proficiency
- P>Strategic planning
- P>Schedule & calendar planning
- P>Resourceful
- P>Complaint resolution
- P>Creative problem solving
- P>Key stakeholder relationship building
- P>Professional telephone demeanor
Personal Information
Title: Executive Assistant
Timeline
Sales Consultant
Pollard Friendly Ford
08.2022 - Current
Executive Assistant
Legacy Church
08.2021 - 04.2022
Executive Assistant
Church On The Move
05.2019 - 08.2021
Front Desk Clerk
Candlewood Suites Hotel
05.2018 - 05.2019
Roswell High School
Eastern New Mexico University