Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Garvey Geslin

Brockton,MA

Summary

I am a highly Self Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. As well as strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Work Out World
05.2022 - Current
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Restaurant Team Member

New England Authentic Eats
08.2021 - 05.2022
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.

Cashier

Market Basket Food Stores
07.2020 - 04.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • My job centered around providing quality customer service to my customers. I was to scan their items and make sure they left with absolutely no problems.

Education

Bachelor of Business Administration -

Umass Boston
Boston, MA
06.2026

High School Diploma -

Foxborough Regional Charter School
Foxborough, MA
06.2022

Skills

  • Positive Attitude and Energetic
  • Cold calling
  • Goal-oriented mindset
  • Excellent communication
  • Lead Qualification
  • Relationship Development

Certification

CourseCareers

  • CourseCareers is a dynamic and intensive curriculum focused on honing the skills necessary for a successful career in sales. From mastering effective communication techniques to developing a strategic understanding of the sales process, the course has equipped me with valuable insights and practical knowledge

Timeline

Front Desk Receptionist

Work Out World
05.2022 - Current

Restaurant Team Member

New England Authentic Eats
08.2021 - 05.2022

Cashier

Market Basket Food Stores
07.2020 - 04.2021

Bachelor of Business Administration -

Umass Boston

High School Diploma -

Foxborough Regional Charter School

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Garvey Geslin