Gary Avery
Administrative Assistant
Clearwater,Florida
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
Speedway Inc
Clearwater, FL
03.2022 - Current
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing, and totaling customers’ purchases
- Resolves customer issues and answers questions
- Bags purchases if needed
- Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register
- Enters price changes by referring to price sheets and special sale bulletins
- Discounts purchases by redeeming coupons
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
- Verifies credit acceptance by reviewing and recording driver’s license number and operating credit card authorization systems
- Balances cash drawer by counting cash at beginning and end of work shift
- Provides pricing information by answering questions
- Maintains checkout operations by following policies and procedures and reporting needed changes
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related results as needed.
Uber Driver
Uber Technologies, Inc
Saint Petersburg, FL
07.2016 - 05.2021
- Performed both preventative and regular maintenance on car ensuring that it remains in good working order
- Loaded and unloaded vehicles, identified and took the shortest and fasted roots, and demonstrated the ability to remain calm in stressful situations
- Created a relaxing atmosphere for clients while transferring them to their destination
- Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required
- Achieved and maintained a perfect 5-star Uber Rider Rating
Administrative Assistant/ Data Entry Clerk
Catholic Charities Diocese of Saint
Petersburg Saint Petersburg, FL
05.2013 - 05.2016
- Prepared and sorted documents for data entry
- Entered data into EMC database and checked to ensure the accuracy of the data that has been inputted
- Resolved discrepancies in information and obtained further information for incomplete documents
- Created data backups as part of a contingency plan
- Responded to information requests from authorized members
- Provided general data entry support to other departments
- Processed and submitted data reports to the management teams
Customer Service Representative/Administrative Assistant
JMM Inc
Phoenix, AZ
01.2005 - 04.2008
- Interacted with customers daily and resolve delinquent client account balances
- Collected payments, process invoices and confirmed postings
- Tracked packages and verified delivery to clients
- Coordinated and executed meetings with prospective clients and current clientele regarding company’s service
- Coordinated the president of the company travel arrangements including transportation and accommodations
- Provided real-time scheduling support by booking appointments and preventing conflicts
- Screened phone calls and routed callers to the appropriate party
- Received deliveries; sorted and distributed incoming mail
Education
Saint Petersburg College Business Administration
01.2013 - 05.2015
Administration
Chaparral College Business
01.2003 - 05.2004
Skills
Customer assistance
Drawer management
Refunds and exchanges
Point of sale operation
Safe verifications
Liquor regulations and compliance
Till counting
ID verification
Purchase assistance
Point-of-sale system operation
Refund handling
Payment collection
Cash register systems
Cleaning and sanitizing
Stocking and replenishing
POS terminal operation
Loyalty program administration
Customer relationship management
Credit card processing
Cash register operation
POS systems
Retail transactions processing
Identification checks
Cash drawer management
Cash Handling
Multi-line phone proficiency
Filing and data archiving
Scheduling
Customer and client relations
Professional demeanor
Correspondence distribution
Filing system management
Mail management
Visitor log management
Electronic document storage
Telephone systems
Problem-solving skills
Sensitive information handling
Telephone etiquette
Mail handling
Filing
Office supplies inventory management
Customer/Client relations
Timeline
Cashier
Speedway Inc
03.2022 - Current
Uber Driver
Uber Technologies, Inc
07.2016 - 05.2021
Administrative Assistant/ Data Entry Clerk
Catholic Charities Diocese of Saint
05.2013 - 05.2016
Saint Petersburg College Business Administration
01.2013 - 05.2015
Customer Service Representative/Administrative Assistant
JMM Inc
01.2005 - 04.2008
Administration
Chaparral College Business
01.2003 - 05.2004