Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Beard

Hobbs

Summary

Results-driven Dispatch Manager with proven skills in workflow planning, DOT compliance, and customer relations. Enhanced delivery efficiency while promoting a safety culture among drivers.

Results-driven Dispatch Manager with expertise in workflow planning, route optimization, and DOT compliance. Enhanced operational safety and increased on-time deliveries through effective logistics coordination.

Proactive Dispatch Manager with over 15 years of experience in logistics and safety management. Proven ability to optimize delivery efficiency and foster a safety culture among drivers, contributing to reduced customer complaints and improved compliance.

Overview

2026
2026
years of professional experience

Work History

Dispatch Manager

TFH Limited
Hobbs, NM
01.2011 - Current
  • Supervised water department
  • Dispatched 10-30 drivers daily
  • DOT compliance for drivers
  • Coordinated logistics and transportation schedules to optimize delivery efficiency.
  • Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
  • Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Collaborated with sales teams to create efficient delivery schedules that met both company objectives and customer expectations.
  • Maintained compliance with transportation regulations, avoiding costly fines and delays.
  • Provided detailed reports to management on dispatch operations, identifying areas for improvement.
  • Coordinated with sales teams
  • Coordinated daily logistics operations for timely delivery, reducing customer complaints significantly.
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Tracked and monitored vehicle performance and maintenance.
  • Communicated with customers to provide delivery updates and resolution.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Managed customer accounts and invoicing.
  • Provided customers with information on products and services.
  • Received new orders, prepared documentation, and assigned personnel.
  • Monthly Safety meetings
  • Safety equipment for all employees
  • First to respond for all accidents and safety issues in the field
  • Computer knowledgeable in Word-Excel-Power Point-QuickBooks

Sales Manager

Reagent Chemical
Hobbs, NM
07.2006 - 12.2010
  • Analyzed market trends to identify new business opportunities and optimize customer engagement strategies.
  • Fostered relationships with key clients, ensuring high levels of satisfaction and retention rates.
  • Established pricing strategies based on competitive analysis to maximize profit margins while maintaining market share.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Attended industry events and conventions.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.

Operations Manager/sales

Vulcan Chemicals
Hobbs, NM
1996 - 2006
  • Streamlined inventory management processes to enhance supply chain efficiency.
  • Implemented safety protocols, reducing workplace incidents and improving compliance.
  • Coordinated cross-functional teams to optimize production workflows and achieve operational goals.
  • Led continuous improvement initiatives that enhanced product quality and reduced waste.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Education

Lubbock Christian University
Lubbock, TX

McLennan Community College
Waco, TX

Business

Texas Tech University
Lubbock, TX

Skills

  • Workflow planning
  • Route planning
  • Phone dispatch
  • DOT compliance
  • Monthly Safety meetings

Timeline

Dispatch Manager

TFH Limited
01.2011 - Current

Sales Manager

Reagent Chemical
07.2006 - 12.2010

Operations Manager/sales

Vulcan Chemicals
1996 - 2006

Lubbock Christian University

McLennan Community College

Business

Texas Tech University