Licensed Pharmacy Technician with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens Pharmacy Care Center
01.2024 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Customer Service Representative
Walmart
06.2022 - 01.2024
Provide customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; and promoting products and services, while maintaining a safe shopping environment
Maintain merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; inspecting merchandise to ensure a fresh and clean presentation, and securing fragile and high-shrink merchandise
Help generate new business and associated revenue by actively promoting department services and offerings to customers; responding to customer inquiries and requests; helping customers register for department services; and soliciting feedback from customers about their online shopping experience
Receive and stock merchandise throughout the facility and organizes and maintains area by following company safety, cleaning, and operating procedures; utilizing equipment appropriately; setting up displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation
Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with the customer as needed to ensure satisfaction; and following up on out-of-stock merchandise
Comply with all company procedures and perform other duties as assigned
Food Service Ambassador
Seaworld
12.2019 - 04.2020
As a Food Service Ambassador, you'll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc
Enthusiastically greet and welcome guests
Provide information to guests on food & beverage products being offered
Make recommendations to fit each guest's needs
Support dietary restrictions, allergies and special needs
Take orders in a prompt manner and ensure execution of delivery
Maintain a clean working environment
Operate cash register
Maintain monies and sales information for audit and balance
Follow proper cash handling procedures
Education
Associate's of Arts -
Valencia Community College
03.2025
General Studies -
Evans High School
01.2019
Skills
Product Knowledge
Problem-Solving
Time Management
Pharmacy ethics
Insurance verification
Prescription filling
Patient confidentiality
Insurance billing
Medication dispensing
Answering customer questions
Certification
Licensed Pharmacy Technician
Languages
English
Native or Bilingual
Timeline
Pharmacy Technician
Walgreens Pharmacy Care Center
01.2024 - Current
Customer Service Representative
Walmart
06.2022 - 01.2024
Food Service Ambassador
Seaworld
12.2019 - 04.2020
Licensed Pharmacy Technician
Associate's of Arts -
Valencia Community College
General Studies -
Evans High School
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