Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gavin Hasty

Summary

Results-driven professional with a strong background in hospitality management. Skilled in coaching, mentoring, and streamlining operations to optimize workflow and employee engagement. Committed to delivering exceptional guest experiences and improving overall business performance.

Overview

12
12
years of professional experience

Work History

Assistant General Manager

Main Event
Louisville
06.2025 - 05.2026

Directed leadership and strategic initiatives for front-of-house and back-of-house areas, improving business results under general manager's guidance.

  • Managed event logistics, ensuring seamless execution of activities and enhancing guest experience.
  • Scheduled staff shifts and tasks, optimizing operational efficiency and supporting service delivery.
  • Oversaw inventory management to maintain appropriate stock levels.
  • Coordinated internal HR processes to support employee engagement.
  • Streamlined daily operations to improve workflow and service delivery.
  • Handled purchasing decisions to align with budgetary constraints and quality standards.

Managing Partner

Kona Ice of Louisville
Louisville
03.2021 - 04.2025
  • Managed daily operations of mobile ice truck service.
  • Fostered relationships with local businesses for partnership opportunities.
  • Managed daily operations including staff management and client relations.

Director of Rooms

The Surrey
New York
11.2018 - 03.2021
  • Managed daily operations of front office and guest services departments.
  • Collaborated with housekeeping to ensure room readiness and quality standards.
  • Oversaw recruitment, training, and development of operational staff.

Director of Towers (Luxury)

Lotte New York Palace Hotel
New York
08.2014 - 08.2018
  • Led hotel operations to enhance guest satisfaction and service quality.

Education

Bachelor of Science - Tourism And Hospitality Management

University of Kentucky
Lexington, KY
05-2009

Skills

  • Event management
  • Team leadership
  • Relationship building
  • Talent development
  • Coaching and mentoring

Timeline

Assistant General Manager

Main Event
06.2025 - 05.2026

Managing Partner

Kona Ice of Louisville
03.2021 - 04.2025

Director of Rooms

The Surrey
11.2018 - 03.2021

Director of Towers (Luxury)

Lotte New York Palace Hotel
08.2014 - 08.2018

Bachelor of Science - Tourism And Hospitality Management

University of Kentucky
Gavin Hasty