Gavin Merckle
Woodsfield,Ohio
Summary
Dynamic and dedicated professional with extensive experience at McDonald's, excelling in customer service and cash handling. Proven ability to enhance team productivity and foster customer loyalty through effective communication and collaboration. Skilled in operating cash register systems and maintaining a clean, organized environment, ensuring exceptional service delivery.
Overview
2026
2026
years of professional experience
Work History
Crew Member
McDonald's
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Efficiently operated kitchen equipment, adhering to safety and hygiene standards during food preparation.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Supported inventory management by restocking supplies and reporting shortages to management promptly.
- Implemented effective communication strategies within team to enhance workflow and service quality.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished serving stations with fresh food and cleaned up spills.
Cashier
Par Mar
Woodsfield, OH
2025 - 01.2026
- Process transactions accurately using point-of-sale systems.
- Assist customers with inquiries and product selections.
- Maintain cleanliness and organization of checkout area.
- Handle cash, credit, and refund transactions efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
Monroe Central High
Woodsfield, OH05.2023
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Cash register operation
Order taking
Professionalism and courtesy
Cash register systems
Payment processing
Product restocking
Refunds and exchanges
Cash drawer balancing
Refund handling
ID verification
Currency counting
Timeline
Crew Member
McDonald's
Cashier
Par Mar
2025 - 01.2026
High School Diploma -
Monroe Central High