Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gavin Pagan

St. Petersburg,FL

Summary

I am a dedicated and driven college student with a strong interest in national security and public service, seeking an internship opportunity with the Department of Homeland Security. Possessing a solid academic foundation in Homeland Security and global conflict studies, coupled with a proactive approach to learning and problem-solving, I am eager to contribute to DHS initiatives while gaining practical experience. With excellent communication skills, adaptability, and a commitment to excellence, I am prepared to support DHS's mission to safeguard the nation's security and resilience.

Overview

12
12
years of professional experience

Work History

Retail Associate

The Running Elements
Daytona Beach, FL
01.2023 - Current
  • Greeted customers and provided excellent customer service.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Resolved customer complaints in a professional manner.
  • Organized backroom storage areas for efficient access to merchandise.
  • Performed price checks on items requested by customers.
  • Handled returns and exchanges according to company policy.

First Mate

Spanish Sardine Fishing Charter
St. Petersburg, FL
05.2012 - Current
  • Ensured the safe and efficient navigation of the vessel.
  • Organized, supervised, and coordinated all deck operations on board.
  • Conducted daily safety checks to ensure compliance with applicable regulations.
  • Monitored weather conditions and reported any changes to the captain or chief mate.
  • Ensured adherence to safety standards set by International Maritime Organization regulations.
  • Maintained and operated lifesaving devices to handle shipboard and overboard emergencies.
  • Measured depth of ocean waters and assessed operating conditions using equipment.
  • Checked navigation tools and telecommunications equipment prior to embarking on journeys to verify operational status.
  • Coordinated fueling, repairs and other port activities to properly maintain ship.
  • Operated boat radios to maintain open avenues for exchanging information needed by operators.

Assistant Handyman

Handyman of St.Pete
St. Petersburg, FL
05.2022 - 08.2022
  • Assisted in the repair and maintenance of buildings, fixtures, furniture and equipment.
  • Maintained a safe work environment by adhering to safety procedures and regulations.
  • Cleaned and maintained tools, materials, supplies and other related items used for repairs.
  • Installed new doors, windows, locksets and hardware.
  • Fixed broken light switches, outlets and electrical wiring issues.
  • Assembled furniture according to instructions provided by customers.

Barback

The Big Catch at Salt Creek
St. Petersburg, FL
10.2019 - 08.2020
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Restocked ice and prepared garnishes for drinks.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Maintained a clean work environment by sweeping floors and disposing of trash.
  • Performed opening duties such as setting up supplies needed for service.
  • Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
  • Provided excellent customer service while interacting with guests in a friendly manner.
  • Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
  • Helped prepare mixed drinks using proper measurements and techniques.
  • Consistently checked inventory levels and communicated needs to management team.
  • Ensured compliance with health regulations concerning sanitation standards within the bar area.
  • Followed safety protocols such as properly storing equipment away after use.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

High School Diploma -

Lakewood High School
St. Petersburg, FL
05-2020

Some College (No Degree) -

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL

Skills

  • Loss Prevention
  • Cash Register Operation
  • Sales Proficiency
  • Reliability
  • Customer Engagement
  • Store Maintenance
  • Cash Handling Accuracy
  • Verbal and Written Communication
  • Regulatory Compliance
  • Customer Service
  • Sales Expertise
  • Policy and Procedure Adherence
  • Product Knowledge
  • Relationship Building
  • Teamwork and Collaboration
  • Problem-Solving
  • Positive and Professional

Timeline

Retail Associate

The Running Elements
01.2023 - Current

Assistant Handyman

Handyman of St.Pete
05.2022 - 08.2022

Barback

The Big Catch at Salt Creek
10.2019 - 08.2020

First Mate

Spanish Sardine Fishing Charter
05.2012 - Current

High School Diploma -

Lakewood High School

Some College (No Degree) -

Embry-Riddle Aeronautical University - Daytona Beach

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Gavin Pagan