Detail-oriented individual with a strong background in customer service and sales. Known for implementing process improvements and training new associates to enhance team performance and ensure compliance with safety protocols.
Work History
Online Personal Shopper
1 Year 5 Months
Walmart | 01.2025 - 06.2026
Assisted customers with order selection and pickup, ensuring high satisfaction levels.
Collaborated with team members to streamline the order fulfillment process, enhancing efficiency.
Utilized handheld devices to manage orders and track product availability in real-time.
Implemented safety protocols during order preparation and customer interactions to ensure compliance.
Trained new associates on pickup procedures and customer service standards to improve team performance.
Resolved customer inquiries and concerns promptly, fostering a positive shopping experience.
Monitored product quality during selection to minimize returns and maintain brand reputation.
Education
High School Diploma
Lincoln County High School | Fayetteville, TN | 05-2024