Genesis Aguilar
Sacramento,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Takes prides in providing excellent customer services. Maintains positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server
Original Mike's Restaurant
04.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier
Super Taco Mexican Restaurants
03.2021 - 03.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts
Education
High School Diploma -
Luther Burbank High School
Sacramento, CA06.2022
Skills
- Daily Specials Memorization
- Food Running
- Strong Work Ethic
- Professional Appearance
- Multitasking Abilities
- Time Management
- Organizational Skills
- Positive Attitude
- Team Collaboration
- Adaptable and Flexible
- Ability to work under pressure
- Communication Skills
Timeline
Server
Original Mike's Restaurant
04.2022 - Current
Cashier
Super Taco Mexican Restaurants
03.2021 - 03.2022
High School Diploma -
Luther Burbank High School
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