Genesis Loja
Queens
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Crew Member
Tropical Smoothie
Astoria
09.2024 - 09.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Prepared food items according to health and safety guidelines.
- Operated kitchen equipment to support food preparation tasks.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Maintained cleanliness of work areas and dining spaces consistently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
Cashier
Chuck E. Cheese
Flushing
04.2023 - 05.2024
- Processed customer transactions using point-of-sale systems.
- Maintained clean and organized service areas for customer comfort.
- Assisted customers with game card purchases and refunds.
- Engaged with children and families to enhance guest experience.
- Monitored game areas for proper functioning and cleanliness.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Queens Academy
Flushing, NYSkills
- Customer service
- Food safety practices
- Kitchen equipment operation
- Point-of-sale systems
- Supply restocking
- Team collaboration
- Cash handling
- Attention to detail
- Time management
- Effective communication
- Heavy lifting
- Menu memorization
- Team contributions
- Safe food handling
- Taking orders
- Cleaning
- Problem-solving
- Store opening and closing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Crew Member
Tropical Smoothie
09.2024 - 09.2025
Cashier
Chuck E. Cheese
04.2023 - 05.2024
Queens Academy