Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Genesis Sierra Leon

St. Cloud,FL

Summary

Skilled in reconciling accounts, identifying discrepancies, and resolving billing issues promptly. Strong attention to detail and numerical accuracy, with a commitment to maintaining confidentiality and upholding the highest standards of integrity in financial transactions.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Waterford Chase Dental
Orlando , FL
03.2024 - 01.2025
  • Served as the initial point of contact for patients, efficiently managing check-ins and co-payment transactions.
  • Guided patients through treatment plans while accurately billing and coordinating with insurance providers.
  • Facilitated seamless communication between patients and insurance companies to ensure proper billing and coverage.

Medical Billing and Collections Specialist

Special Care Pharmacy
San Juan , Puerto Rico
09.2020 - 07.2022
  • Assisted in preparation of annual audits by providing required documentation upon request.
  • Followed up on unpaid or denied claims in a timely manner.
  • Managed daily workflow for the department including assigning tasks among staff members.
  • Reviewed, coded, and submitted claims to insurance companies and government payers.
  • Utilized various software programs to enter data into the system accurately.
  • Verified patient insurance eligibility and coverage for medical services rendered.
  • Analyzed account receivables aging report to identify delinquent accounts.
  • Resolved billing discrepancies with insurance companies and patients.
  • Reconciled accounts receivable reports to ensure accuracy of payments received.
  • Communicated with patients regarding payment plans, overdue balances, and collections issues.
  • Entered patient charges and payments into electronic health records.
  • Processed invoice payments and recorded information in account database.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Maintained accounting ledgers by verifying and posting account transactions.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.

Supervisor

Continental Gasoline
San Juan , Puerto Rico
05.2016 - 09.2020
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

Bachelor of Science - Criminal Justice

Sistema Universitario Ana G Mendez - Universidad Del Este
Carolina, PR

Skills

  • Insurance Verification
  • Conflict resolution abilities
  • HIPAA Compliance
  • Stress Tolerance
  • Value Estimation
  • Bookkeeping
  • Payment Processing
  • Account Reconciliation
  • Bank Statement Reconciliation
  • Multitasking
  • Account Posting
  • Problem-Solving

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Front Desk Receptionist

Waterford Chase Dental
03.2024 - 01.2025

Medical Billing and Collections Specialist

Special Care Pharmacy
09.2020 - 07.2022

Supervisor

Continental Gasoline
05.2016 - 09.2020

Bachelor of Science - Criminal Justice

Sistema Universitario Ana G Mendez - Universidad Del Este

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