Summary
Overview
Work History
Education
Skills
Timeline
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Genesis Torres

Houston,TX

Summary

Customer-focused server and support professional with POS operation, payment processing, Spanish support, and accurate order handling.

Overview

1
1
year of professional experience

Work History

Server

First Watch Daytime Cafe
Houston, Pennsylvania
01.2026 - Current
  • Greeted guests at First Watch daytime cafe with friendly, attentive service
  • Presented seasonal menu items and described ingredients clearly
  • Took accurate food and drink orders using POS system
  • Coordinated order timing with kitchen staff and expo line
  • Delivered meals and beverages promptly to assigned tables
  • Handled allergy requests and special menu modifications carefully

Customer Service Agent

Pedraza Insurance Multiservices
Houston, Texas
06.2025 - 01.2026
  • Answered customer calls for insurance and multiservices questions
  • Processed policy changes and client updates in office systems
  • Collected payments and issued receipts for Pedraza Insurance Multiservices clients
  • Prepared quotes for auto, home, and business insurance services
  • Supported Spanish-speaking customers with clear, respectful service

Education

High School Diploma -

Klein Forest HighSchool
Houston, TX
06-2025

Associate of Arts - Early Education

Lonestar College University Park
Houston, TX

Skills

  • POS operation
  • Order accuracy
  • Menu knowledge
  • Allergy handling
  • Quote preparation
  • Customer service
  • Payment processing
  • Spanish support
  • Clear communication
  • Server training
  • Safe food handling

Timeline

Server

First Watch Daytime Cafe
01.2026 - Current

Customer Service Agent

Pedraza Insurance Multiservices
06.2025 - 01.2026

High School Diploma -

Klein Forest HighSchool

Associate of Arts - Early Education

Lonestar College University Park
Genesis Torres