Genesis Watson-Goeddert
Akron,Ohio
Summary
Eager individual with strong problem-solving and time management strengths. Brings reliability, initiative, and a positive attitude to all tasks. Committed to learning and contributing to team goals in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
2 East Ave Tallmadge Ohio
03.2024 - Current
- Operated kitchen equipment efficiently to maintain food quality and safety standards.
- Provided exceptional customer service by accurately taking orders and addressing inquiries.
- Collaborated with team members to ensure timely food preparation and delivery during peak hours.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Cascade Career Prep
Akron, OHSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
- Problem-solving
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Integrity and honesty
- Safety awareness
- Flexible schedule
Timeline
Crew Member
McDonald's
03.2024 - Current
High School Diploma -
Cascade Career Prep