Summary
Overview
Work History
Education
Skills
Timeline
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Geneva Petterson

College Place,WA

Summary

Professional food service manager with strong background in deli operations. Demonstrates expertise in team collaboration, inventory management, and customer satisfaction. Adept at adapting to changing needs and maintaining high standards to achieve results. Known for reliability, leadership, and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Deli Manager

Safeway
01.2016 - Current
  • Managed deli operations, ensuring compliance with food safety standards and company policies.
  • Trained and mentored staff in customer service excellence and product knowledge.
  • Developed and implemented inventory management strategies to minimize waste and optimize stock levels.
  • Coordinated scheduling to enhance team efficiency while maintaining optimal staffing levels during peak hours.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Created enticing deli displays that showcased featured products and attracted customers to the department.
  • Improved efficiency in ordering processes, avoiding stockouts while minimizing overstock situations.
  • Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Served consistent portions following recipes and control standards.

Education

High School Diploma -

Walla Walla High School
Walla Walla
06-2015

Skills

  • Customer service
  • Task delegation
  • Inventory management
  • Ordering supplies
  • Food safety compliance
  • Staff training
  • Product rotation
  • Sanitation standards
  • Display upkeep
  • Customer complaint handling
  • Cooking
  • Food production management

Timeline

Deli Manager

Safeway
01.2016 - Current

High School Diploma -

Walla Walla High School

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