Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genifer Conde

Miami,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Receptionist

Estrella Medical Centers
Miami, FL
06.2023 - 11.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.

Receptionist

NFC Amenity
Miami, FL
02.2022 - 05.2023
  • Assisted in the daily operations of the club house, including opening and closing duties.
  • Provided customer service to guests and members, answering questions and resolving complaints.
  • Coordinated reservations for events, meetings, weddings and other social gatherings.
  • Ensured all equipment was properly maintained and cleaned on a regular basis.
  • Monitored security cameras to ensure safety of guests and staff members.
  • Developed marketing strategies to promote club house services to potential customers.
  • Conducted tours of the facility for prospective members or groups interested in renting space.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Organized conference room reservations for meetings or events.

Sales Associate

260 Sample Sale
Miami, FL
05.2021 - 09.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.

Hair Salon Receptionist

JCPenney Salon
Miami, FL
07.2022 - 11.2022
  • Greeted customers and handled their inquiries in a professional manner.
  • Maintained the reception area clean and organized.
  • Handled customer complaints in a timely and efficient manner.
  • Scheduled appointments using an online booking system.
  • Tracked daily sales transactions and reported them to management on a weekly basis.
  • Ensured that all salon supplies were stocked and ordered additional items when needed.
  • Performed light housekeeping duties such as dusting surfaces or cleaning windows and mirrors.
  • Communicated with stylists to confirm availability for walk-in clients.
  • Assisted other team members with various tasks as needed.
  • Verified payment methods before offering services to customers.
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.

Cage Supervisor

Miami International University of Art & Design
Miami, FL
11.2022 - 03.2023
  • Provided exceptional customer service to guests by resolving inquiries and complaints promptly and professionally.
  • Assisted photographers with setting up lighting equipment, backdrops and props for studio shoots.
  • Organized and labeled digital images according to client specifications.
  • Prepared proofs for clients to review and select final images.
  • Maintained photography equipment including cameras, lenses, lights, tripods.
  • Provided technical support when needed by troubleshooting any issues that arose during a shoot.
  • Loaded film into cameras as well as unloaded it after each session was completed.
  • Reviewed contracts with clients prior to beginning any project to ensure all requirements were met.
  • Maintained an inventory of photographic supplies such as film, batteries, memory cards.

Concierge

Miami Management
Miami, FL
12.2023 - Current
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
  • Maintained a professional presence at the front desk area by adhering to dress code standards.
  • Managed incoming calls from residents ensuring that all requests were handled efficiently and accurately.
  • Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
  • Ensured compliance with safety regulations within the workplace by following established guidelines.
  • Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.

Education

High School Diploma -

Barbara Goleman Senior High School
Miami Lakes, FL
06.2021

Skills

  • Clerical Support
  • Bookkeeping
  • Travel Coordination
  • Scheduling
  • Cash Handling
  • Appointment Scheduling
  • Schedule Management
  • Multitasking and Organization
  • Decision-Making
  • Customer Service
  • Scheduling and Calendar Management

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Concierge

Miami Management
12.2023 - Current

Receptionist

Estrella Medical Centers
06.2023 - 11.2024

Cage Supervisor

Miami International University of Art & Design
11.2022 - 03.2023

Hair Salon Receptionist

JCPenney Salon
07.2022 - 11.2022

Receptionist

NFC Amenity
02.2022 - 05.2023

Sales Associate

260 Sample Sale
05.2021 - 09.2023

High School Diploma -

Barbara Goleman Senior High School
Genifer Conde