George Hite
Brownsville,TX
Summary
Accomplished Server with a proven track record at Chilis's Bar and Grill, adept in safe food handling and sales techniques. Excelled in enhancing customer satisfaction through expert menu recommendations and efficient order management. Skilled in fostering positive relationships, ensuring a 20% increase in regular clientele through exceptional service and communication. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
12
12
years of professional experience
Work History
Server
Chilis's Bar and Grill
01.2018 - 01.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Server
Cheddars
01.2008 - 01.2010
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items, and recorded order information.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
High School Diploma -
Rivera Early College High School
Brownsville, TXSkills
- Order Management
- Safe Food Handling
- Table Setting
- Food inspection
- Daily specials memorization
- Food safety understanding
Timeline
Server
Chilis's Bar and Grill
01.2018 - 01.2020
Server
Cheddars
01.2008 - 01.2010
High School Diploma -
Rivera Early College High School
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