George Jackson
Retail Sales Consultant
Clarksville,TN
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Retail Sales Consultant
AT&T Mobility
Clarksville, TN
02.2017 - Current
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Oversaw deposits, processed financial transactions and maintained inventory.
- Exceeded annual sales goals by 30% utilizing exemplary customer service skills
Assistant Store Manager
AT&T Mobility
Paducah, KY
02.2019 - 01.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Analyzed and interpreted store trends to facilitate planning.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Customer Service Representative
Agero
Clarksville, TN
01.2016 - 01.2017
- Answered constant flow of customer calls with minimal wait times.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Cross-trained and provided back up for customer service managers.
- Delivered prompt service to prioritize customer needs.
Education
Cyber Security Fundamentals Certification - Information Technology
Champlain College
Burlington, VT 01.2022 - Current
High School Diploma -
Hopkinsville High School
Hopkinsville, KY 08.2007 - 05.2011
Skills
Sales expertise
undefinedTimeline
Cyber Security Fundamentals Certification - Information Technology
Champlain College
01.2022 - Current
Assistant Store Manager
AT&T Mobility
02.2019 - 01.2021
Retail Sales Consultant
AT&T Mobility
02.2017 - Current
Customer Service Representative
Agero
01.2016 - 01.2017
High School Diploma -
Hopkinsville High School
08.2007 - 05.2011
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